HOW TO ORDER IN THE PRO SHOP

- Who is this webshop for ?

This webshop is for professionals who operate in Fashion sector, Street Wear, decoration, and all kinds of shops enjoying graphics and creativity.
This website is not for private individuals.

- How can I create a customer account ?

You have to click on "Pro Shop", and fill out the form. Do not forget to fill out the compulsory fields. 
Upon receipt of your form, your request will be analyzed by our services. If your request is approved, you will receive an e-mail with a unique, personal and definitive password. This code will be your customer reference and will appear in all your documents, it's personal, you are the only ones who can use it. If you forget it, you necessarily have to send us an e-mail so we can attribute you a new one.

- How to order in the Pro Shop ?

You just received your access and you want to place your first order? Nothing easier.
The only way to order is to log on our Pro Shop and browse our website naturally, it's very intuitive and easy to understand.
There are 4 major categories (Man, Woman, Child, Accessory) and subcategories (for example for Man, there is T-shirt, Large Neck T-shirt, Sweatshirt, a subcategory LPMK including only pencil drawings of our crew and a subcategory Collection of the year including the last novelties). By browsing inside the subcategories, you will discover all our designs. When you like a design, click on it, you will be redirecting to its product page, where an order form with the differents sizes and colors awaits you. After completed the form, an "Add To Cart", you can continue to see the differents products related to this design or return in another categories to order another design, or finally to confirm your order in your shopping cart.

- What are the minimums for ordering ?

Our minimum order is 300 Euros H.T, excluding Shipping costs. You cannot validate an order on our website if the amount is lower.
Free Shipping Costs for France up to 2000 Euros H.T

- What are your payment terms ?

All new customers will be set up on a pro-forma basis, which means the cost of goods and transport has to be paid when you order. Orders are placed and payments made through our secure online pro Webshop.

- Payment methods

The payment of your purchases is made :
Or by credit card online : Carte Bleue / Visa / Mastercard
Or by bank transfer. Our bank details will be displayed when you will confirm your order.

- Shipping Cost

The Shipping cost for France are 17 Euros up to 800 Euros of purchase, 34 Euros between 800 and 2000 Euros, and free after.
For Europe, it's 35 Euros up to 800 Euros, 70 Euros between 800 and 2000 Euros, and 100 euros for more than 2000 euros purchase. 
To see all the shipping cost for France and International, click here.

- Delivery methods

All our products are shipped in a carton. We deliver Metropolitan France only with Colissimo.
For Europe, the transport of parcel will be made by our partner DPD Transport with a guarantee of delivery within 7 days and a real time available traceability on www.dpd.fr

- How long does it take to receive my order ?

Everything depends on your order because we make all products on request, in case we have in stock virgin products (ex : we stock the most requested references "Man White T-Shirt"), you will receive your order in less than a week in France, in case we need to order at our supplier's the virgin products (special cut or seasonal colors), you will receive your order about 15 days to 3 weeks depending on volumes.

- Return and exchange

All defective garments or delivery errors can be returned free of charge within 14 days from the date of delivery in order to obtain a full refund or exchange the garments. The returns are at the expense of the customer.

- Contact us

For any questions, do not hesitate to contact us at : lapolemik@gmail.com, we will try to answer all your questions as quickly as possible.