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In order to reduce your shipping costs, to guarantee to you speed of delivery and facility of withdrawal, all our products are sent in big waterproof and tear-proof envelopes with a tracking number. You will receive it directly in your mailbox.
All the orders are handled by our teams on the same day or next day after payment confirmation. The shipping option are the Tracking Letter or the Colissimo which guarantee a delivery under 48 hours (you will have to choose the shipping option during the validation of your order). So in general it takes a period of 3 days in total, however, there may be unexpected that lengthen a day or two. Beyond that, don't hesitate to contact us at : lapolemik@gmail.com, our team will be able to solve the problem as soon as possible.
For International shipping, Colissimo International guarantee a delivery under 7 days.
Please, be patient and indulgent, sometimes it's happened that we make mistakes, the Postal Office also makes some, but at the end we always find a solution to fix these errors quickly, and satisfy you the best as we can.
At Lapolemik, the customers can exchange or return their purchases within 14 days. Returned articles necessarily have to be in their original state at the risk of seeing refusing the refund by our technical service. The returns are at the expense of the customer.
If you change your mind in 14 days following the reception of your order, you can exchange your products or be entirely paid off.
The reforwarding of the parcels due to a negligence of your part, in the recovery of the package with the postal services, or an error during the filling of the order form will be your responsibility and not the responsibility of Lapolemik.
Please return your package to the following address:
LPMK Art & Clothing
24 rue du Doris
35400 Saint Malo
For any questions, do not hesitate to contact us at : lapolemik@gmail.com